FAQs

How do I obtain access to the virtual meeting?

Access instructions for the course will be provided within 2 business days following receipt of payment.

 

How do I access the CE certificate?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I change my password?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

What is the cancellation policy?

Please visit the terms and conditions.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not DHIMA.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

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